Cancellation Policy

Non-refundable Rate Cancellations & Amendments
The total price of the reservation may be charged any time after booking.
Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.

Flexible Rate Cancellations & Amendments
Bookings cancelled 2 days or more prior to check in will not incur any cancellation fees. Bookings cancelled 2 days or less prior to check in will incur a 100% cancellation fee.
Bookings amended or shorten 2 days or less prior to check in including once check in, will incur a 100% amendment fee. Bookings amended 3 days or longer prior to check in will not attract any amendment fees.

Cancellations- Contract Rates Bookings
Bookings cancelled 2 days or more prior to check in will not incur any cancellation fees. Bookings cancelled 2 days or less prior to check in will incur a 1night fee.
Bookings amended or shorten days or less prior to check in including once checked in, will incur a 1-night amendment fee. Bookings amended 2 days or longer prior to check in will not attract any amendment fees.

Group Cancellation Policy
Bookings cancelled with the less than 30 days’ notice prior to arrival will incur a 100% cancellations fee. In the case of non-arrival, may be charged a 100% cancellation fee. NOTE: All cancellations must be received in writing.

Groups with a minimum of 30 rooms or more
Groups with a minimum of 30 rooms or more may be subject to different terms and conditions as advised above and will be negotiated with the operator/agent direct at time of booking.